Terms of Service

                                                     whitmore-collective

Overview

This website is operated by Whitmore-Collective. Throughout these Terms of Service, the words "we," "us," and "our" refer to Whitmore-Collective.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies referenced on our website.

If you do not agree with these Terms, please do not use our website or purchase our products.

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of the updated Terms.

1. Eligibility

By using this website, you confirm that:

• You are at least the age of majority in your country, state, or province of residence; or
• You have obtained permission from a parent or legal guardian where required by law.

You agree to use this website only for lawful purposes.

You may not use our products or services for any illegal or unauthorized activity, nor may you violate any applicable laws while using our website.

Any attempt to distribute malicious software, viruses, or harmful code through our website is strictly prohibited and may result in immediate termination of access.

2. General Conditions

Whitmore-Collective reserves the right to refuse service, suspend accounts, or cancel orders at our sole discretion where permitted by law.

You understand that information submitted through the website (excluding payment information) may be transferred over various networks and adapted to meet technical requirements.

All payment information is securely encrypted during transmission using industry-standard security protocols.

Without our prior written consent, you may not reproduce, copy, duplicate, resell, distribute, or exploit any part of our website, services, or content.

Section headings are included solely for convenience and do not affect the interpretation of these Terms.

3. Website Information

We make every reasonable effort to ensure that the information provided on our website is accurate and current.

However, we cannot guarantee that all information, including product descriptions, pricing, images, or availability, is always complete, accurate, or up to date.

Information published on this website is provided for general informational purposes and should not be relied upon as the sole basis for making purchasing decisions.

Whitmore-Collective reserves the right to update website content at any time without prior notice.

4. Prices and Service Changes

Product prices may change without prior notice.

We reserve the right to modify, suspend, discontinue, or update any product, service, or feature offered on our website at any time.

Such changes will not affect orders that have already been accepted unless required by law.

5. Formation of the Sales Agreement

Product listings on our website are invitations to purchase and do not constitute legally binding offers.

When you place an order, you are submitting an offer to purchase the selected products.

After your order is submitted, you will receive an automated order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.

A sales contract is formed only after your order has been accepted and dispatched.

Applicable statutory consumer rights remain unaffected.

6. Products

Certain products may only be available online and may be offered in limited quantities.

We strive to display product images and colors as accurately as possible. However, actual colors may vary depending on your device or screen settings.

Whitmore-Collective reserves the right to:

• Limit product quantities;
• Restrict sales by region where legally necessary;
• Discontinue products at any time;
• Update product descriptions and prices without prior notice.

All products are shipped directly from our fulfillment partners.

Where applicable, customs duties, import taxes, or similar government charges are the responsibility of the customer unless otherwise required by law.

7. Billing and Account Information

We reserve the right to refuse, limit, or cancel any order at our discretion.

This may include orders that appear fraudulent, violate these Terms, or involve unauthorized resale.

Customers agree to provide accurate and complete billing, payment, and shipping information.

You are responsible for keeping your account information up to date so we can process your orders and contact you if necessary.

Please refer to our Return & Refund Policy for additional information regarding returns and refunds.

8. Third-Party Services

Our website may provide access to third-party tools, applications, payment providers, or services.

These services are provided by independent third parties, and Whitmore-Collective has no control over their operation.

Your use of any third-party service is entirely at your own discretion and subject to the terms and privacy policies of those providers.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Whitmore-Collective does not control or endorse the content, products, or services offered on external websites.

We are not responsible for any transactions, damages, or losses arising from your use of third-party websites.

We encourage you to review their terms and privacy policies before interacting with those services.

10. User Content

If you submit reviews, comments, suggestions, feedback, photographs, or other content to Whitmore-Collective, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for business purposes.

You agree that any content you submit:

• Does not violate the rights of others;
• Does not contain unlawful, abusive, defamatory, or offensive material;
• Does not include malicious software or harmful code;
• Is truthful and accurate to the best of your knowledge.

Whitmore-Collective reserves the right, but is not obligated, to remove user-generated content that violates these Terms.

11. Privacy

Your use of our website and any personal information you provide are governed by our Privacy Policy.

By using our website, you acknowledge that your information will be processed in accordance with that policy.

12. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, pricing inaccuracies, or incomplete information.

Whitmore-Collective reserves the right to correct these errors, update information, or cancel orders where necessary, even after an order has been placed.

Where required by applicable law, affected customers will be contacted regarding any significant changes.

13. Prohibited Uses

You may not use our website to:

• Violate applicable laws or regulations;
• Infringe intellectual property rights;
• Harass, threaten, or discriminate against others;
• Distribute malicious software;
• Collect personal information without authorization;
• Spam, scrape, crawl, or misuse website data;
• Interfere with website security or functionality.

Violation of these Terms may result in suspension or permanent termination of access to our website.

14. Disclaimer of Warranties

Whitmore-Collective provides its website and services on an "as available" and "as is" basis.

While we strive to maintain uninterrupted service, we do not guarantee that the website will always operate without interruptions, delays, or technical errors.

To the maximum extent permitted by applicable law, Whitmore-Collective disclaims all warranties not expressly stated in these Terms.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Whitmore-Collective shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

16. Indemnification

You agree to indemnify and hold Whitmore-Collective harmless from any claims, damages, costs, or legal expenses arising from your violation of these Terms or your misuse of our website.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully effective.

18. Termination

These Terms remain effective until terminated by either you or Whitmore-Collective.

We reserve the right to suspend or terminate access to our website without prior notice where these Terms have been violated.

Any obligations incurred before termination will remain enforceable.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and other published policies, constitute the complete agreement between you and Whitmore-Collective regarding the use of our website and services.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Whitmore-Collective operates, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

21. Refused or Unclaimed Shipments

If a shipment is refused by the customer, remains unclaimed, or is returned due to an incorrect delivery address provided by the customer, Whitmore-Collective may deduct CAD $25 from any eligible refund to cover return shipping and handling expenses.

22. Changes to These Terms

Whitmore-Collective reserves the right to update or revise these Terms of Service at any time.

The latest version will always be published on this page, and continued use of our website constitutes acceptance of any changes.

23. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Whitmore-Collective

Email: info@whitmore-collective.com